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Orders > Order Processing

LUISA VIA ROMA S.p.A. reserves the right to reject orders if unable to obtain verification or approval from a customer’s bank.

No changes can be introduced to an order for available items, once it has been placed.
Orders placed separately will be dispatched separately.

LUISA VIA ROMA S.p.A. reserves the right to postpone delivery if an order is not ready for dispatch due to causes beyond its control. Please note that special promotions or sales may occasionally cause delays in delivery.

LUISA VIA ROMA S.p.A. reserves the right to reject orders or deny providing services to whomever at any time.

Note: In the event of any inconsistency, discrepancy or divergences of interpretation between the English version and any other language versions of this publication, the English language version shall prevail.

IP-0A0053FE - 2024-11-23T10:47:21.4730576+01:00