Shipments from LUISAVIAROMA that contain an item made with exotic pelts, endangered animals or plants, or any other material included in the Washington Convention, destined outside of the European Union by law require an extra document called C.I.T.E.S. (Convention on International Trade in Endangered Species of Wild Fauna and Flora).

This document acts as a passport for the item and explains that the item comes from an animal that was either farm raised or caught in the wild specifically for commerce. For more information please see: www.cites.org .

In Italy the documents are issued by Corpo Forestale dello Stato, the Italian C.I.T.E.S. Management Authority, and normally take 14 days to be processed, but unforeseen delays are possible.

The merchandise will be shipped as soon as Luisa Via Roma S.p.A. has received all necessary documentation.

In some cases, the Customs office of the final destination may ask the Client to provide an import license in order to allow the merchandise to be cleared by Customs. This import license must be requested and obtained by the Client from the designated C.I.T.E.S. Management Authority in their country, before the merchandise is shipped by Luisa Via Roma S.p.A.

Any costs involved in the process of obtaining the license are the Client’s responsibility and are not refundable by Luisa Via Roma S.p.A.